How to get a SuperGold Card
Find out how to get or replace a SuperGold Card.
Work and Income will automatically send you either a:
SuperGold Card once your NZ Superannuation is approved, or
Veteran SuperGold Card once your Veteran's Pension is approved.
This usually takes a few weeks. You may have to wait a month or two if you apply for NZ Super or Veteran's Pension before your 65th birthday.
If you don't qualify for NZ Super or Veteran's Pension, you can still apply for a SuperGold Card. There are certain criteria you'll need to meet.
How to apply for a SuperGold Card
If you do not get New Zealand Super, you can still apply for a SuperGold Card.
You must be:
65+ years old and
a New Zealand resident.
If you're getting a main benefit from Work and Income (e.g. Jobseeker Support), you can call or email us to get a SuperGold Card.
Otherwise, simply fill in the SuperGold Card application and return it to us.
SuperGold Card application (PDF - 254 KB)If you’d like us to post you a form, please call or email us.
If you have a Community Services Card
If you have a Community Services Card, it will stop working when your NZ Superannuation is approved. This is because there's been a change in your circumstances (i.e. your income).
You'll need to re-apply for a new card.
When you reapply, we'll send you a 'combo card'.
What is a combo card
This 'combo' card is a combination of both your Community Services Card and your SuperGold card. You'll be able to use your 'combo' card for all discounts and subsidies that the 2 cards provides.
Your combo card will have the initials 'CSC' on the back, as well as the expiry date. This identifies it as a combo card.
When your combo card expires
When your combo card is due to expire, we'll automatically send you a new one.
However, if you get NZ Super and your income is close to the limit for a Community Services Card, we'll send you a renewal application form. You'll need to complete this and return it to us. Then we'll send you a new combo card.
How to order a replacement card
You can order a replacement SuperGold Card if:
it's lost
it's damaged
it's stolen, or
you change your name.
Call us on 0800 25 45 65 to order a replacement card.
You will need to let us know your:
full name
date of birth
current residential
current postal addres, and
SuperGold Card client number if you have one (found on the back of your SuperGold Card).
You should receive a replacement card within 3 weeks – free of charge.